Design 10 is not required to provide a refund or replacement if the customer changes their mind. But the customer can choose a refund or exchange if a product has a major problem. View the Full Return Policy.
What you need to know before purchasing
- Not all showrooms carry stock of this product, but will order it in for you.
- Please allow up to 14 days for stock to arrive at your selected showroom.
- Products are available while stocks last.
- Contact your local showroom to check stock availability.
- Images are for illustration purposes only.
- Price is available to online purchases only.
- Price when purchasing in showroom may vary.
Many of our products come with a guarantee or warranty from the manufacturer. In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any further reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.
- RSrod S.Verified BuyerI recommend this productRated 3 out of 5 starsGood product, but adds extra height for some baths.
Seems well made, but I couldn't use it as it made the bath too high for old people to get into it.D1Design 10Hello Rod, Thank you for getting in touch with us. We are genuinely sorry to learn that the product is not meeting your expectations. Providing a positive customer experience is paramount to us, and we are committed to resolving this matter promptly. To better understand and address your concerns, we kindly request you to send us an email at email@example.com. Our dedicated Customer Care team will carefully review your case and work diligently towards finding a satisfactory resolution. Your satisfaction is essential to us, and we look forward to assisting you in every way we can. Please don't hesitate to contact us if you have any additional questions or need further assistance. Thank you for giving us the opportunity to rectify this situation. We are determined to provide you with the excellent service you deserve. Best regards, Design 10
- KBKerry B.Verified BuyerI recommend this productRated 5 out of 5 starsBath legs
Great price, quick delivery done the job would purchase again
- GDGustav D.Verified BuyerI recommend this productRated 5 out of 5 starsVery clever design
Very clever design