Price Promise Guarantee

At Design 10, we are committed to providing you with the best value every day. Exclusive for our online shoppers we ensure you get the best deal possible by diligently monitoring our competitors' prices for select items in our tapware, kitchen appliances, bathroom, and laundry product ranges. This applies to items that we stock that they advertise a lower price, even online. 

How Can You Benefit from Our Price Promise? 

If you've seen a better price elsewhere, contact our Customer Care team to discuss a deal. It's as simple as that!

Terms & Conditions 

Our online Price Promise applies when the product is: 

  • identical in brand, colour, and model number; 
  • currently advertised in print or electronic media; 
  • in stock within Australia; 
  • priced inclusively of all delivery fees, taxes, and charges; 
  • lower than our price on the day the price guarantee is requested; and 
  • exclusive of any financing, installation, bundling, rebates, cash backs, coupon offers, loyalty rewards, or free/bonus goods. 

Please note that our Price Promise does not apply to: 

  • in respect of Design 10 and competitor products:
    • trade/commercial quotes, trade account purchases and bulk purchases, whether the product compared is ours or that of our competitor; 
    • auction, liquidation, fire sale, or clearance sales (including eBay); 
    • ex-demo, blemished, refurbished, damaged or second-hand stock; and 
    • Special events, club/membership offers, third-party promotions, or prices not open to the general public;
  • in respect of competitor products:
    • errors in competitor advertising; and
    • products distributed by unauthorised dealers; and
  • in respect of Design 10 products:
    • our special order products; and 
    • special events, club/membership offers, third-party promotions, or prices not open to the general public .
    • Remember, the Price Promise is exclusive to online purchases.

If you need assistance or have any questions, please don't hesitate to contact our Customer Care team.

Please refer to our website for our full terms and conditions.