Design 10 will provide a refund or replacement if the customer changes their mind within 30 days of purchase. For dispatched goods, any refund will be minus a 20% restocking fee, the original shipping cost, and a return shipping fee to cover the return's expense. Exclusions apply. View the Full Return Policy.
What you need to know before purchasing
Many of our products come with a guarantee or warranty from the manufacturer. In addition, they come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any further reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Full details of your consumer rights may be found at www.consumerlaw.gov.au.
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